| Email
Support: support@mathrealm.com
Phone Support: (800) 335-0781
MathRealm.com
System Requirements:
Display Problems:
Shockwave Support:
System
Requirements:
The minimum system requirements are having Shockwave
8.5 (or higher) installed and a browser that supports it. Click here
to check if you have it installed or here
to download Shockwave 8.5,  .
Windows: Windows 95, 98, ME, XP, NT 4, or 2000, Netscape Navigator:
4.0 or later, Microsoft Internet Explorer 4.0, AOL 4.0 or later, and
Shockwave
8.5.
Macintosh:
Macintosh System 8.1 or later, Netscape Navigator 4.0 or later, or Microsoft
Internet Explorer 4.5 or later, AOL 4.0 or later, and Shockwave
8.5.
Suggested minimum screen
resolution is 800 x 600 pixels -- needed for the math and class tools.
Memory: MathRealm.com
can require a up to 32 Meg. Free RAM -- especially if you are a teacher
or parent using the class tools.
Display
Problems:
Sometimes the tool pallets or other items on a page will be out of alignment.
This is usually due to font size setting on your browser being to large
for the design. To correct this adjust the text display size on your
browser. For Internet Explorer choose the 'View' menu from the
browser menu and select 'Text Size' and 'Smaller'. For Netscape Navigator
choose the 'View' menu from the browser menu and select 'Decrease Font'
to make the fonts smaller.
Bugs:
No open bugs
Other:
This site is continually updated and added too. There are no unfixed
reported bugs at that time.
Please e-mail to support@mathrealm.com
to report bugs.
Shockwave
Support:
If Shockwave is having problems
loading try:
- Maybe not enough memory.
Close other applications and all not necessary windows. (If using
a Macintosh assign more memory to your browser.)
- Try un-installing Shockwave
and reinstalling it -- this often helps.
- Sometimes it just take
a few minutes the first time Shockwave loads -- especially if you
computer is performing any type of maintenance or running another
application at the time.
For support with the Shockwave
8.5 (or higher) Plugin please try Macromedia
Shockwave Support pages.
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